Because of an ineffective payment system, it was difficult to manage transactions and solve issues in real-time, and this affected customers’ experience with the service. In addition, there was a high risk of hacker attacks, which could affect customer loyalty as well.
Our main goal was to develop a sub-application that would serve as an agent to help users track their account balances and transaction histories; transfer money between cards, accounts, or banks; and handle other operations.
Our team developed an extra service to help users of a personal wallet track online payments, get information about all operations, and solve any issues immediately. With multi-factor security, real-time transaction monitoring, and instant notifications, this service improved customer experience, sped up the problem-solving process, and ensured the highest possible availability for the service.
Using more than one factor for online login makes the system more difficult to break into. Users are well-protected when a one-time numeric code is sent to their phone.
Customers stay well-informed, thanks to instant notifications about all updates, transactions, and other banking operations.
Potential threats are easily eliminated through the app’s API-based encryption of sensitive and confidential data. Tokenization is used for card information.
This app contains a suite of services that can be customized according to the business’s requirements, needs, and goals.
This system monitors transactions to watch for suspicious financial activities and illegal transactions.
Our team of specialists works for the client according to all the specifications with the focus on future business values. We thoroughly analyze each project to contribute directly to the business area producing tangible results.
Hack attacks decreased by 80%
User engagement was enhanced by 30%
Processing time was reduced by 90%
Real-time payment processing was improved by 70%
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